1. DELIVERY
Our Delivery Charges
| Country | Type | Time | Charges |
|---|---|---|---|
| United Kingdom | First Class | Allow up to 4 working days | £3.50 |
| United Kingdom | Next Day | Must order before 12 noon | £6.00 |
| Rest of Europe | Airmail | Allow 5-8 working days | £5.00 |
| Rest of World | Airmail | Allow 7-10 working days | £7.00 |
Free Delivery Offer
Free delivery will be offered to all customers spending over £55.00 (Please note, individual customers will only be able to order a maximum of 9 suits).
Express Delivery
For express delivery of suits within the U.K., please call or email our team.
Delivery Times
Orders will be dispatched within 5 working days. We will endeavour to process your order as quickly as possible. This withstanding, we must allow for non working days and Public Holidays which may effect our delivery.
2. RETURNS & EXCHANGES
The suit may be returned or exchanged for another size within 14 days of receipt. The suit and packaging must be in resealable condition with all tags attached. We recommend that you return the suit in appropriate outer packaging, use a ‘signed for’ delivery method and obtain proof of postage.
On receipt we will either exchange the suit for another size or refund your order payment directly to your payment card within 7 working days subject to compliance with the Returns Policy. (To view the details in full, please refer to our Terms and Conditions).
3. VETERINARY PRACTICES
With regard to special conditions relating to sale and postage for Veterinary practices and registered animal organisations, please call or email our team.
If you have any further questions with regard to postage, exchange or our Returns Policy, please contact us at sales@jamjacks.co.uk or call 07714749541 to speak to our Team.